Hello, we’re Virtual Admin Assistance.
How can we help you?
Founded by Mel Poole in 2017, Virtual Admin Assistance is… well, exactly that!
We’re a network of reliable, quick-thinking, and highly-organised virtual assistants (or VAs), who take charge of those essential ‘behind the scenes’ business tasks for companies large and small.
What tasks do we mean? Here are a few examples: social media management, diary and inbox organisation, client emails, event planning, and travel booking.
In short: business admin tasks you either haven’t got time for, or would simply rather not do.
(If you shuddered at the thought of any of those examples, talk to us and we’ll gladly take them off your ‘to-do’ list).
All businesses are unique. So are their owners.
That’s why we don’t work to fixed packages or rigid ‘hours per month’ schedules. Instead, we work flexibly and purposefully on tasks that are important to you and your business.
Our VAs all offer varied strengths and skill-sets to suit diverse business requirements. Not only has each VA been hand-picked and vetted by Mel herself, but we won’t assign anyone to your business until we know more about your needs and personality.
Why personality?
We want to make sure our working relationship feels as natural and enjoyable as possible. After all, trusting someone else with your admin – the lifeblood of your business – is no small matter.
Our focus is on building strong, lasting, and trust-based partnerships, so our clients feel confident and relaxed about working with us.
Find out more about us HERE or keep scrolling for more information about our clients and services.
Rather just set up a free consultation call with Mel? You can do that right HERE.
LET US TAKE CARE OF YOUR BUSINESS ADMIN, AND KEEP DOING WHAT YOU LOVE.
LET US TAKE CARE OF YOUR BUSINESS ADMIN, AND KEEP DOING WHAT YOU LOVE.
WHAT CAN VIRTUAL ADMIN ASSISTANCE DO FOR YOU?
Below is a preview of the services we offer. Click HERE to see the full range, along with a fuller description of each.
(Note: if there’s an admin task you’d like us to work on, but you can’t see it listed on our Services page, please get in touch. It’s more than likely we can help).
If you’d like some more information, you can book a free consultation call with Mel right HERE.
OUR SERVICES
Social Media Management
General Admin
Research
OUR CLIENTS
What they say about working with us…
VA OF THE MONTH
LISA TRISCONI-SMITH
I'm a well-established Virtual Assistant, with almost 20 years’ experience supporting Board members in various industries. My current portfolio of work includes proactive diary management and scheduling across different time zones, coordinating complex business travel, detoxing intense inboxes, compiling documents containing confidential data as well as arranging corporate entertainment.
I live in beautiful rural West Berkshire with my husband, two children, two rescue dogs and a horse – you could say life is full to the brim, but I wouldn’t have it any other way!
I am super-organised by nature and love a list! I manage my time effectively which enables me to utilise my days efficiently.
Dream job: Ooh, I think being a travel journalist would be pretty fabulous!
NEW ON THE BLOG
Let me let you in on a secret: the 10+ hours you think you’d need don't have to come from grinding harder. They can come from handing over the right tasks to someone you trust. Enter: your ideal virtual assistant.
Running a business is exciting—but let’s be honest, it can also be overwhelming. From managing clients and marketing your services to staying on top of admin tasks and tech tools, it often feels like there’s not enough time to learn everything you need to know.
Don’t worry — you’re not alone. Many first-time VA clients start with overwhelm, not clarity. The good news is you don’t have to have it all figured out before you start. This checklist will help you uncover what to delegate and set up your VA for success, step by step.