TAKING YOUR BIZ TO

THE NEXT LEVEL —  

Virtual Admin Assistance is a network of reliable and proactive Virtual Assistants, led by our Founder and Director Melanie Poole. VAA is devoted to building long-term partnerships with busy professionals. We offer support across a wide-range of business needs: from diary management, event organisation and client emails; to social media management and booking travel. We are available to be the backbone to your business, creating solutions to make your business run smoothly and support growth. Each and every Virtual Assistant is experienced, reliable and committed to your business. Mutual respect and good communication is central to all the work we do.

MEET THE GALS BEHIND IT ALL.

CLARE GRAY

I am lucky enough to live by the sea in sunny Southend with my husband, son and our two dogs.

I have only recently become self-employed and I am fully reaping the benefits of flexible working from home in the Virtual Administrative field.

My experience in many areas include admin, procurement, operations and project coordination, sales and customer service roles.

I am outgoing, confident and eager to learn more, especially in new opportunities that are going to widen my knowledge and skills. I am a proactive individual, who likes to complete tasks punctually and to the highest efficiency. I thrive in fast paced environments and like to always stay one step ahead.

ANDREA GEORGEOU

I’m passionate about organising busy business owners with streamlining their processes, assessing their goals and passions and supporting them with a plan to get there.

With a background of over 20 years administrative experience in different industries, I specialise in diary management, business operations, organising travel and events along with personal assistance.  My mission?  To help you stay organised, reduce overwhelm and reclaim your time to focus on what you love most.

Even if you’re unsure of your specific needs, I am dedicated to uncovering your requirements to provide the best possible service!  

CAROL PRINGLE

I have more than 30 years of experience in Financial Services and Financial Technology, having worked alongside senior executives in London and Essex. My career began as a medical secretary immediately after college.  In 2025, I made the decision to pursue self-employment.  I enjoy challenging myself and learning new skills.

My objective is to collaborate with clients to generate increased revenue for them by enhancing efficiency and effectiveness, while providing support during busy times to help them stay focused on their goals.

Throughout the years, this has encompassed a variety of tasks:
Managing my clients' emails and to-do lists and diaries, coordinating travel arrangements, scheduling client meetings, monthly reporting, conducting research on prospects, and fostering customer relationships. One-off projects such as sourcing suppliers, organizing events, chasing debtors and cold calling, booking accommodations for an executive who drove across Europe in his E-Type Jaguar to visit various country offices.    

JACQUI LONERGAN

With over 30 years of experience in exhibition management and administrative services, primarily within the manufacturing industry, I have developed a reputation for being well-organised and methodical in my approach to all tasks.

My extensive administrative experience includes managing presentations, proficiency in MS Office packages, and supporting social media planning and basic content writing. These skills complement my passion for walking and travel, which provide fresh perspectives and a balanced approach to both my professional and personal life.

I’m committed to delivering efficient, high-quality results, and enjoy bringing creativity and structure to everything I do.

JENNA OVERBURY

I have 17 years of experience, working in administration and customer service roles. These roles include the optical, dental, beauty & mortgage industry. 

I am a military wife and mum to 2 young boys, so I am used to thinking on my feet and organising my days down to the last minute! 

I love the satisfaction of ending a busy day, knowing my work is done and it's done well.

HOLLY SIMMONS

I have 16 years experience in the non-profit and public sectors, having held a variety of roles from Customer Service Advisor, Administrator and Team Leader for housing associations, through to Project Manager and Senior Operations Manager for Local Government and NHS England.

After gaining my work experience, I decided it was time to seek out a new challenge, where I would find exposure to different industries and could help small business owners by providing valuable support to help them thrive.

I’m well organised, love a to-do list and creating a plan for my upcoming week. Being proactive is in my nature, I’m more than happy to crack on without continuous client guidance, at the same time, ensuring things are done in the way the client desires.

I'm reliable with excellent timekeeping ability, I enjoy the challenge of a tight deadline, but will also advise of what is achievable within limits.

I think of myself as a true people person, I like to get to know the people I work with.

Outside of work I’m an avid gym goer, proper foody, I love trying out new restaurants and cooking up a storm for family and friends. Live music is an important part of my life, I go to as many gigs and concerts as possible and can’t wait for festival season to start!

KATY SMITH

I am a legal secretary and PA with over 20 years of experience, working in London and remotely from home. I have predominantly worked in the employment and property law sectors.

My skills include managing email inboxes, amending legal documents, data entry, diary management, creating invoices, managing expenses, organising travel, personal administration and various other administrative tasks.

In my spare time I can usually be found out on the river on my paddleboard – preferably soaking up some sunshine at the same time!

KERRY DERBYSHIRE

I am an experienced Personal Assistant with a history of 20 years working predominantly in the City of London within Sales and Financial Services. My most recent role was an amalgamation of being the Personal Assistant to a Global Head within a large Asset Management firm, and the Office Manager for his department of 150 staff. As well as excelling in the standard duties, the role also included coordinating all recruitment and contracts, events and Project Management.

I have a Bachelor of Arts Degree in English Language and Linguistics and particularly enjoy the creative side of assisting; including presentations, social media, newsletters etc. I am a self motivated, proactive, and well organised individual, who is reliable, trustworthy, has a strong attention to detail and is able to work solo or as part of a team.

KERRY FOUNTAIN

One of the things that drives me in my work is that I love helping others!

I have 12+ years' experience in the Yacht Insurance industry as a Broker and Yacht Binder Underwriter working in London and remotely at home. I am also trained as a legal secretary and have a masters in International Trade Law so I love wordings and anything contract based. My experience in many areas include account management, auditing, underwriting and content managing for SaaS based websites are some to name a few.

I love to project manage which comes from being naturally organised and self motivated which helps when you work as a self employed small business owner.

No matter how small a task is I love to complete it to the best of my ability, making sure clients get exactly what they want.

LEANNE HOLMAN

With 20+ years of experience with-in Financial Services, I have previously worked as a Financial Advisor/Mortgage Advisor having studied for my Financial Planning Certificates (FPC’s) and CeMAP qualifications. Most recently I worked as a Personal Assistant for a Global Asset Management firm in London.

I am self-motivated, proactive, and a well-organised individual, and am keen to assist entrepreneurs and small business owners in achieving their overall objectives and targets.

LAUREN HALL

As an experienced Personal Assistant, I thrive in support, organisation, and adaptability, ensuring tasks are flawlessly executed. My loyalty and dedication exceed expectations, and my upbeat personality adds joy to our collaboration.

With a passion for project management rooted in my natural organisational skills and self-motivation, I flourish as a self-employed small business owner. Every task, no matter how small, receives my enthusiastic attention, guaranteeing clients get precisely what they need every time. My diverse experience spans admin, operations, project coordination, sales, customer service roles and more.

NIL ÜZER

I am someone who loves gaining varied experience from being busy with a plethora of occupations and hobbies, ranging from the performing arts to catering all the way to online publications. Born and raised in Istanbul, the largest city (but not the capital!) of Turkey, I then moved to Bournemouth and got my Bachelor of Arts Degree in Acting. I have now moved to London and back to city life. 

My previous experience includes customer service, editing, online publication, social media management and project coordination with an emphasis on the creative side of things.  Up until university, I formed and took part in independent group projects with networks stretching across borders including but not limited to a magazine and an independent news platform, which were all managed online. I am excited to be back online, this time providing assistance in various areas for anyone who needs it. I am always willing to learn and improve skills no matter what and a new opportunity is like a treasure for me.

SARAH MARETT

With over 15 years of experience in business administration, I’ve worn many hats—including PA support, customer service, front-of-house and HR. This diverse background has equipped me with the skills to bring structure, efficiency and organisation to busy professionals who need an extra pair of hands. I thrive on helping you stay in control of your to-do list—whether that means managing emails, diary management, writing or proofreading content, booking travel or providing general admin support- no task is too big or too small!

I take initiative, work independently and anticipate needs, so you don’t have to spend time managing me.

When I’m not supporting my clients, you’ll find me enjoying live music and comedy or spending quality time with my family at home in Essex.

SINEAD MCMONAGLE

I have over 17 years of business experience, working across a number of different organisations. I have extensive experience in the Travel and Events sector, and I pride myself on being a highly reliable, super organised member of the team, with impeccable attention to detail. I prefer to work with organised individuals who struggle to keep on top of their “pesky” to-do list. And although I love to help with planning events and arranging travel, I thrive just as much helping small business owners with general admin support, detoxing inboxes and organising calendars.

I am based in glorious Buckinghamshire with my 2-year-old pug Fred, but I’m originally from Northern Ireland. I love to travel back when I can to visit my friends and family.